Konfyans Return & Refund Policy

Last Updated: May 2026

At Konfyans, we want you to feel confident in every purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition
• Tags must still be attached
• Items must be free of stains, odors, pet hair, or damage
• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Worn or washed apparel
• Items damaged after delivery

Exchanges

Need a different size? We offer exchanges based on product availability.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item
• A brief description of the issue

We will make it right as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

We recommend using a trackable shipping service, as Konfyans is not responsible for lost return packages.

Contact Us

For any return or refund questions, contact us at:

Email: support@konfyans.com
Instagram: @konfyansofficial